Previous General Totara Learn discussions (read only)

appraisal messages

 
Alison Selby-Bettle
appraisal messages
di Alison Selby-Bettle - Sunday, 7 May 2017, 02:10
Gruppo Partners

Hi

Created a few messages on the template  - one for appraisal activation and others for various reminders of stages etc.

No matter what I try the only one that goes out is the initial activation message - ive tried various combinations of  x days before /after etc...but no messages seem to go out to the learner apart from the activation message? Any thoughts?

Thanks

Alison

Craig Eves
Re: appraisal messages
di Craig Eves (Totara Support) - Sunday, 7 May 2017, 17:10
Gruppo Totara

Hi Alison

This doesn't seem to be a problem with the mail not being delivered correctly as the first message got through. I tried Send immediately and recipients as learner for the stage completion with nothing ticked in the stage sending option.  The message was received immediately I completed the Setup stage. Are you able to create a ticket in Helpdesk to investigate further.

appraisal message

regards

Craig