Am I doing something something wrong? I have a site using v9.9. A number of 'Certifications' have been created and a 'Certification History Import' has been performed. Those users who are now currently due to re-certify have received notifications as expected and as they launch the course within the certification they are enrolled onto the course. This is all fine and as expected.
However, there are 5 users on this site who have the 'Site Manager' role - These 5 users have also had their 'Certification History' imported and have been notified that they are due to re-certify. When these Site Manager's launch the courses through the certification it does not enrol them onto the course and therefore does not track their subsequent completion.
Can someone advise me if there is a setting somewhere that I should be checking to allow Site Managers to be 'Program Enrolled' onto courses?
Many thanks
Bev