I have set up a course with three separate seminars in it. When staff try to sign up for the seminar they are getting the message
You don't have permission to signup to this seminar event.
When I log on as the member of staff I don't get the message and can sign up to the seminar.
Cheers
Belinda
Hi Belinda,
Which version of Totara are you using? How are the users being enrolled into the course? Are you using the Seminar Direct Enrollment plugin?
cheers,
George.
Hi George
We are using Totara LMS 9.0
We are using the following enrollment methods (I have opened them all up to try and solve the issue)!
Guest access
Manual enrolments
Auto enrolment
Self enrolment (Learner)
Learning Plan
Im not sure what you mean by Seminar Direct plug in. I set the course page up and then set the seminars up as activities in the course.
We did some more testing yesterday with 4 colleagues, 3 could not register and one could! They are all in the same team with the same permissions and at the same level in the organisation.
Any help?
Kind regards
Belinda
Further to the above, it would appear that some staff are able to enroll on the course without enrolling on a specific session, and to enrol on the session you have to enroll on the whole course first.
Hi Belinda,
Would it be possible for you to ask your Totara Partner to submit a support ticket? Its possible we might need access to your site too - would this be possible?
cheers,
George.
I have done this - thanks.