Hi Carolyn
There is a report available 'Certification completion' that can be created. Go to the Content tab so only records from user's direct reports are displayed. Make this report only visible to the Staff Manager role under the Access tab and filter for status of Due or Expiring.
This report can be scheduled so it is delivered to staff managers.
The way for the user to no longer receive the notifications and no longer participate in the Certification is to unassign the user from the Certification.
If you want the staff manager role to be able to unassign users from the Certification then the role will need some capabilities added and the role to be assigned at a system level
- Configure program assignments (Allow)
- Configure Certification (Allow)
- Add and remove audience members (Allow)
Then when the Certification name link in the Certification completion is clicked on by the manager and the Edit Certification details is selected then users should be able to be unassigned.
Let me know how this goes - you may want to add more permissions or combine with another role - not sure if the staff manager is the best person to be unassigning users.
The recording of the unassignment will be recorded in the Site Logs report. This will show the user who unassigned from the program and the user who unassigned them.
A custom user profile field can be created with visibility restricted to the staff manager role so they can add some information about why the user was unassigend from the certification.
Regards,
Craig