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Recurring Programs not resetting properly

 
??
Recurring Programs not resetting properly
?? 发表于 2018年07月17日 Tuesday 10:57
 

Hello,

I have (A lot) of single course recurring programs, they were set up for SOP and other document compliance required reading. The bulk of the courses were set up so an employee would read their required documentation and two years later it would reassign the course and they could do it all over again. The problem I am having is that the course is resetting on time but it is marking them complete when it resets so then they are considered done for another 2 years. 

Of course it's been two years since I set this up so in about a month everyone's courses will just reset and mark complete. I have a screenshot of a typical program assignment, doesn't seem like anything could go wrong there.

We're running Totara 2.9.9 

Any help would be greatly appreciated!



ChristodoulouGeorgina
Re: Recurring Programs not resetting properly
ChristodoulouGeorgina 发表于 2018年07月19日 Thursday 03:57
小组 Partners小组 TXP Site Administrator
Hi Chris,

I would think using the Certification feature within Totara could be a better option than recurring courses.

See: https://help.totaralearning.com/display/TL29/Certifications

Thanks
Georgina