Totara Learn Open Discussions

Quiz not showing in Module

 
Daniel Berndt
Quiz not showing in Module
di Daniel Berndt - Friday, 12 October 2018, 09:15
 

I have multiple modules set up with links to videos followed by a quiz at the end.  However, several individuals (but not everyone) are not able to see the activity with an error message that comes up saying "Sorry, this activity is currently hidden." Currently, of about 300 individuals who have completed the module, only about 10 are not able to view it.  We assigned both modules as certifications, but with one of them having two main audience groups to encompass everyone, the other assigned to specific staff in specific departments.

Everything I can find in the settings for the Quiz, Course, and certification is showing that it's visible.  What am I missing? 

Craig Eves
Re: Quiz not showing in Module
di Craig Eves (Totara Support) - Sunday, 14 October 2018, 18:53
Gruppo Totara

Hi Daniel

Some ideas on what might be causing this 

  • What course format have you got - have you got Topics format - or Single Activity Format - change to Topics as the single activity format only supports one activity.
  • If you  have topic format is one of the topics hidden?
  • Do you have any Restrict Access in the video activity?
  • Do you have audience visibility turned on and the user is not a member of the audience?

Regards

Daniel Berndt
Re: Quiz not showing in Module
di Daniel Berndt - Monday, 15 October 2018, 04:26
 

Craig, 

Thanks for your reply.  I have a topics course with three sections, all three are visible, nothing is hidden, and there are no restrictions on the video activity.  By "Audience Visibility", do you mean the actual activity being visible (vs. hidden)?

Daniel 

Craig Eves
Re: Quiz not showing in Module
di Craig Eves (Totara Support) - Monday, 15 October 2018, 12:53
Gruppo Totara

Hi Daniel

Ok that eliminates most possibilities - the audience visibility question you can ignore as this applies on a course level rather than activity level.

Are you able to create a helpdesk ticket and attache a backup of the course without user data so we can see if we can see what is causing this.

Regards



Daniel Berndt
Re: Quiz not showing in Module
di Daniel Berndt - Tuesday, 16 October 2018, 09:46
 

Craig, 

How would I create a helpdesk ticket? 

Daniel 

Craig Eves
Re: Quiz not showing in Module
di Craig Eves (Totara Support) - Tuesday, 16 October 2018, 17:26
Gruppo Totara

Hi Daniel

It looks like you are a subscriber Dickonson College? so will need to get you Totara partner Synegen to create a ticket on your behalf.

Regards