Hi Dennette,

Can you share an example of the text you're using on the Messages tab? I'm not seeing a screenshot attached. The variables that are available include:

%userfullname%

This will be replaced by the recipient's full name.

%username%

This will be replaced by the user's username.

%programfullname%

This will be replaced by the program's full name.

%completioncriteria%

This will be replaced by the completion criteria set in the assignment tab.

%duedate%

This will be replaced by the date assigned to the user to complete the program.

%managername%

This will be replaced by the manager's name.

%manageremail%

This will be replaced by the manager's email.

%setlabel%

This will be replaced by the course set label (it will only be replaced if the message relates to a course set.