Hi All,
I'm quite new to Totara so can someone help please.
I am having trouble with people completing course as they do not get email notification when they are manually enrolled. Is there any way this can happen?
Totara Social Open Discussions
Email notification when enrolled onto a course
Email notification when enrolled onto a course
Re: Email notification when enrolled onto a course
Hi Nathan
One way to make a notification is to make the course part of a program and add a program message (course set completed or program completed) This gives the option of including variables and sending to the learners manager.
The learner needs to be enrolled in the program - enrolment in the program can be managed through Audiences
regards
Re: Email notification when enrolled onto a course
Hi Nathan
You can add a re-engagement that is an email - you just hide the re-engagement in an orphaned section.
The settings I use for this is:
Email user: after delay
email recipients(s): user
email delay: 30 minutes
reminder count: 1
Email subject (user): You have been enrolled on %coursefullname%
then just add a wee message about enrollment in the content.
Suppress email if target activity complete: select this
target activity: click here to launch the "course"
Reengagement duration: 5 minutes
