Totara Social Open Discussions

Social 3.1 connecting to Learn 12.9.1 (groups syncing))

Hi,

We have not been using Totara Social but plan on implementing Totara Engage.

Now we need to set up a demo for an RFP and have come to an issue we dont understand.

The Totara Learn site (12.9.1) is set up as a Connect Server and the Totara Social Site as a Connect Client Site.

Users that have been created in Learn get created in Social and can login.

However in Learn we see this:

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If enabled, each new course created in the LMS will be synchronised with the client to create a matching new group (Totara Social) or audience (Totara). The enrolled users of the courses will be added as members to the respective groups or audiences created.

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But the course we add to the Connect Settings do not create groups in Totara Social.

Is there something we are missing? Some setting we need to do in Social perhaps?

Best regards,
Martin Sandberg

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Seems like everything is configured correctly except:

In the

Totara Social client setup

8. Remove the Internal authentication plugin from the tenant.

from
https://help.totaralearning.com/display/TS3/Totara+Connect

We can't do that as there are Internal users.

But this should not give this error I guess.

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Hi Martin

A couple of suggestions.

Is the sync group automatically via cron job ticked. If it is - when you run the task manually and are there any errors.

Is the setting 'If group is no longer received from server' set to do nothing

Regards

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