Totara Social Open Discussions

Merging 2 user accounts

 
Karen Miller
Merging 2 user accounts
by Karen Miller - Thursday, 2 January 2020, 12:25 PM
 

I have a user that has 2 accounts and they have completed work in both accounts. How do I move all of their work into one account?

Craig Eves
Re: Merging 2 user accounts
by Craig Eves (Totara Support) - Sunday, 5 January 2020, 1:45 PM
Group Totara

Hi Karen

There isn't a safe way of merging the two accounts .

The way to do this is to upload course completions and program from one account into the other account and then delete the account they came from.

Regards


Karen Miller
Re: Merging 2 user accounts
by Karen Miller - Monday, 6 January 2020, 12:08 PM
 

Thank you. I will try that.