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Event booking request duration in Tasks Block

 
Larry Mitipelo
Event booking request duration in Tasks Block
על ידי Larry Mitipelo בתאריך 17/02/2020, 17:28
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Hi,

How long does an Event booking request stay in a Tasks Block?

i.e. if a manager did nothing, would it disappear?

I've checked the help page but there's no indication. It assumes the person will either accept or reject it, not do nothing.

https://help.totaralearning.com/display/TL12/Manager+Approval

Thanks,
Larry

Craig Eves
Re: Event booking request duration in Tasks Block
על ידי Craig Eves (Totara Support) בתאריך 17/02/2020, 19:08
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Hi Larry

As far as i am aware the messages will stay in the task block or message report until they are dismissed.

There may be a cleanup task like there is for Site Logs but can't see this in the scheduled tasks.

Regards




Larry Mitipelo
Re: Event booking request duration in Tasks Block
על ידי Larry Mitipelo בתאריך 19/02/2020, 15:43
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Thanks Craig.

I had a manager ask about a approval request.

The task was not in the task block, but it had been more than a month since the request was made.

There's nothing in the logs so I'll have to assume the manager accidently dismissed it sometime during that time.

I'll do a test and load a task on a task block and see if it goes anywhere after a month.

Larry Mitipelo
Re: Event booking request duration in Tasks Block
על ידי Larry Mitipelo בתאריך 1/07/2021, 19:39
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Better late than never.

I did a test and after a month the task did disappear from the tasks block.