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Best Practice - Adding a Question to an Existing Feedback Survey

 
Kevin Hayes
Best Practice - Adding a Question to an Existing Feedback Survey
על ידי Kevin Hayes בתאריך 5/03/2020, 08:39
 

I'm wondering what the consensus is on adding a question to an existing feedback survey?

The course owner wants to add an additional question to an existing feedback survey.  Should I add it to the existing survey or should I create a new survey with all the old questions and and the new question?

What will be the consequences if I add it to the existing survey?


Craig Eves
Re: Best Practice - Adding a Question to an Existing Feedback Survey
על ידי Craig Eves (Totara Support) בתאריך 5/03/2020, 15:03
קבוצה Totara

Hi Kevin

If you add a question to an existing feedback that has been responded to then users who have already responded won't be able to answer the new questions as they won't have any more attempts left.  In most cases you would only allow one attempt .

If you want users who have previously completed the Feedback and used all their attempts to complete the new question then you could create a new feedback so they would need to complete this again. This would mean all the answers are in one activity for new and old users.

It might be possible to input previous feedback replies but not if anonymous feedback option is selected.

Regards