Hello everyone, I would appreciate a bit of guidance with an issue we are having!
Here is the breakdown of what is happening:
- We have a classroom course (seminar activity) with events from both 2019 and 2020
- We recently held the 2020 events, which featured mostly the same attendees as the 2019 events
- The attendees that had not previously taken the course do show up as complete in 2020
- The attendees that had previously taken the course do not show up as complete in 2020, nor does the system recognize their 2019 completion date as a "Previous Completion"
Any ideas on what might be causing this?
Thanks! Dale J Miller