Hey everybody,
Me and my team are using Totara 12 Learn to train call centre employees for using COVID-19 Contact Tracing software.
The self-directed online learning is working great! Upon completing the Program they do further coaching / skill training outside of Totara and then after passing an assessment are deemed competent within a Call Review Tool.
I get a CSV list from that Call Review Tool detailing all the people that are now deemed competent with a passing grade - this is separate from Totara.
I need to then bulk upload that into my learner's Record of Learning. This will make reporting straight from the LMS much easier - clearly detailing the Program Completion and the Sign Off of Competency. The question is, what is the best course / activity to receive my CSV and hold the grade so that I can report, on mass, completion and competency records.
Has anyone done this before and can help me out?
Cheers
Shaun