Totara Learn Open Discussions

Terms of Use sequence

 
Melanie Galea
Terms of Use sequence
von Melanie Galea – Tuesday, 6 October 2020, 10:01 PM
 

Hi Totara Learn team, 


We have had a big issue with the site's Terms of Use pop up. 


Although a great function that it pops up when changes are made and you can have learners consent again, this function does not work with SSO.  It has been one of the reasons why we were months delayed from implementing this to our user base which is extremely disappointing.


To give you an example, the Terms of Use only pops up after the learner has already provided us with there details which is not acceptable from a legal stance as we were going to use that feature to also built in our Privacy Policy as there is no solution for that in your site.  We have had to create a less desirable solution to accommodate compliance policies.


Are there any changes in the pipeline to fix this sequence again so it is compliant once again?


Thank you


me
Re: Terms of Use sequence
von George Angus – Thursday, 8 October 2020, 8:03 PM
Gruppe Totara

Hi Melania,

It doesn't look like we've a ticket for this issue - could you arrange for a Support ticket to be submitted to us and we'll investigate?

cheers,

George.


Melanie Galea
Re: Terms of Use sequence
von Melanie Galea – Thursday, 8 October 2020, 8:52 PM
 
Hi George, how do I go about doing this sorry?


Melanie

me
Re: Terms of Use sequence
von George Angus – Sunday, 11 October 2020, 5:56 PM
Gruppe Totara

Hi Melanie,

Im not quite clear on what kind of Subscription or partner you have - can you email me at george.angus@totaralearning.com?

cheers,

George.

me
Re: Terms of Use sequence
von George Angus – Monday, 12 October 2020, 1:05 PM
Gruppe Totara

Apologies Melanie - I see your partner is Androgogic - could you ask them to investigate and submit a ticket if necessary?


me
Re: Terms of Use sequence
von George Angus – Wednesday, 21 October 2020, 7:54 PM
Gruppe Totara

Hi Melanie,

I've been in touch with your Totara Partner about this and we'll get things moving.

regards,

George.