Hi Craig,
So I tried to re-save the file and made sure it was in CSV UTF-8 and checked that there were no funny characters in notepad and all looked fine.
I have attached the file.
Could it be because the completion date is after the certification was created? The whole point would be that the system would use the completion date to show that the learner is certified and use the completion date to calculate 1 year from that date for the recertification?
Thanks
Clive