Until recently, our partner has been merging accounts for us when a user creates 2 accounts and completes training on both accounts. They are no longer doing this and suggested that we use the Merge Users plugin. Is this the best way to go about doing this or is the risk of losing data too high? If the risk is high, is there a better way to accomplish this?
One of the other forum posts talked about downloading users records and re-uploading onto the correct account. Is this a better option or is this cumbersome?
Are there any other options? Any insight would be greatly appreciated.
Thank you