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Catalogue Filters Reset After Updating Course / Pogram Custom Fields (V12)

 
StollChristina
Catalogue Filters Reset After Updating Course / Pogram Custom Fields (V12)
StollChristina 发表于 2021年09月1日 Wednesday 03:08
 

Hi,

on multiple occasions, we've experienced the catalogue filters - more specifically, the filter headings - being reset after updating either the course or the program custom fields. Essentially, the filter heading fields are emptied if this occurs. It results in the disappearance of all filters from the catalogue.

We are using multilang tags with the custom fields as well as with the filter headings, if that is relevant to the issue.

Has anyone else experienced this problem or is there a fix other than pasting in the multilang tags to the filter headings again?

Thanks & all the best,
Christina


Craig Eves
Re: Catalogue Filters Reset After Updating Course / Pogram Custom Fields (V12)
Eves (Totara Support)Craig 发表于 2021年09月5日 Sunday 16:40
小组 Totara

Hi Christina

Can you confirm whether the user is changing their language - we currently have a feature request TL-27139  Course Catalogue is losing filter parameters when changing language that sounds as though this could be the cause of this.

If this isn't the case then can you create a support ticket with the Totara version and settings with reproduction steps so we can look at further.

Regards