We have users that need to be involved in learning that is displayed on different Tenants, which means that the user needs to be able to see access multiple tenants. We have used audiences to capture certain groups where the eLearning is appropriate. However when using an audience across multiple tenants it does not capture the required user (because they are not ‘members’ of the Community Tenant, they are a participant).
This is something we will need to do a lot (as we potentially bring in mandatory training) we were wondering how others may have overcome this issue and found the best way to accomplish and manage this? As well as the pros and cons of having multiple tenants?
The options as we see it might be:
- Change our whole set up; currently consists of five tenants. We are thinking about changing this into two Tenants (staff and Service users). While we will need to configure a lot more ‘rules sets’ in the background, we see this resolving the problem and Learners will still only see what they need to see.
- Using Audiences in a very specific way; We have tested multi tenants audience rule, however using multi-tenant audience in a very specific way which is setting up dashboards, setting courses and job positions. Configuring the certain tenant users will be a manual process to ensure each user is perfectly set up in that they can be ‘captured’ in each audience applicable for their learning needs.