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URGENT help needed T16 Single Scorm activity not marking in progress

 
FraserRebecca
URGENT help needed T16 Single Scorm activity not marking in progress
FraserRebecca 发表于 2023年04月26日 Wednesday 19:39
 

Hi guys, we are building our T16 site from scratch, and are successfully running single scorm activities in T12 marking in progress as you would expect. 


When these same SCORM's are loaded to our T16 environment, and all settings are the same, we cannot get the SCORM to mark in progress when working through the module. It will stay as not started even though we can open and close the scorm and reopen at that point again to complete in another sitting.

Multi-activity courses mark in progress, but only at the end of the activity, so it is still behaving the same way as the single activity in essence.

Any ideas are welcome.

NB:  we don't have "mark as in progress on first view" ticked as we do not want people pushed in to in progress immediately. 

Craig Eves
Re: URGENT help needed T16 Single Scorm activity not marking in progress
Eves (Totara Support)Craig 发表于 2023年04月27日 Thursday 14:42
 

Hi Rebecca

One thing to check Under the SCORM activity completion is if 'Require all SCOs to return completion status' is enabled When this is enabled all SCOs within the package must return the relevant lesson_status for this activity to be flagged complete.

If this doesn't help then are you able to create a support ticket with the SCORM settings and a copy of the SCORM 

regards

FraserRebecca
Re: URGENT help needed T16 Single Scorm activity not marking in progress
FraserRebecca 发表于 2023年05月8日 Monday 04:05
 

Thanks Craig. We resolved this through settings.

WranaMarion
Re: URGENT help needed T16 Single Scorm activity not marking in progress
WranaMarion 发表于 2024年04月5日 Friday 00:37
 

Hi Rebecca, any chance you remember which settings resolved this? We're having the same issue here and I can't seem to find the appropriate setting.

Many thanks!

KnightTyrone
Re: URGENT help needed T16 Single Scorm activity not marking in progress
KnightTyrone 发表于 2026年01月5日 Monday 03:09
 

Hi Rebecca and all,

We have just come across what seems to be this issue as well, and i had a few questions.

To confirm, Impersonating the user confirmed they have completed the scorm content. From their content view, 100% complete, but in their record, still 0%. On view the scorm reports i can see they are still incomplete and their score hasn't been sent through.

So, if i untick the 'Require all scos to return 'completed' status' will this update the following for all the users this may have impacted? :

  • Scorm package completion?

  • Course completion?

  • Certificate completion?

Many thanks in advance

Ty