Hello all
We are using programs to assign required learning to our users.
To assign a program, we first select an audience. After that, the program appears as Assigned, but it has no due date attached. Only then we can apply the due date (we used a fixed due date).
We set up a notification for Learner assigned in program; the notification includes a placeholder for the due date.
In some instances, the notifications do include the due date. In others, the learners get No due date in their notification (eg "This module is required to be completed by No due date set"). Looks like the notifications are sent before the due date is selected.
1. Are the notifications sent by the Process event-triggered notifications task (\totara_notification\task\process_event_queue_task)? This task runs every minute by default, so it explains that some notifications are being sent prematurely.
Has anyone run into this issue? We're thinking of adjusting the frequency of the task as a workaround, but it would be good to find a more elegant solution.
Thanks.