Totara Learn Open Discussions

Internal User not showing in Facilitator user list?

 
Ellie King
Internal User not showing in Facilitator user list?
di Ellie King - Thursday, 17 August 2023, 03:49
 

Hi, I am trying to set up an internal facilitator, but when I search for the user they are not showing up.

I can search for the user in 'Users' and the user exists, but I can't work out why they wouldn't be showing in the user list for setting up a facilitator 

Craig Eves
Re: Internal User not showing in Facilitator user list?
di Craig Eves (Totara Support) - Tuesday, 22 August 2023, 19:22
Gruppo Totara

Hi Ellie

Can you check to see if the user is suspended ?

If they are active then can you try and find the user through the manage users menu <your site name>/admin/user.php?

regards