Hello,
We are on v12.9 Learn (I know...upgrading very soon). We have a single scorm course received from a vendor that has 2 pages with images that display only for the admin user. Other users (including others with sub admin permissions) are unable to see the images.
We have played around with Chrome settings and have not found a solution so far. See attached screenshots of the admin role (with images) and sub admin role (icons only--no images).
Any thoughts on how to fix the issue?
The images have URL addresses.
Example: https://mns.customcontent.elsevierperformancemanager.com/CustomIllustrations/ECR147437/ZZ_018/20221102-22222417-GettingStarted.png?Expires=1692760616&Signature=MUIIP5ef45Y0loM-bijg717kD35fcqnX5kpIj~8ybEjF8xjyzE6B87LX5JaQNUys9IvGs7HoSseBuril7CgaOC8tZMvxpl7mxC4BHV~~ejK1C~RJpjTLwkxG26Mqsg33Rj~eHgodu0CQZ7~SC7EJMCuHP58UAmCEJwxAoYNhoDtrT2ujhEuwrqNV9eHR2snf5hm5l5axkMV5txTy2l4S5q1Yxqe4VKiZBdknP2Mk~Fy8s4ifF3TLBO4zamcCLq4JFeWr~bB4k4wQOwaNDCn~2FeweYq0bE8bXjKmofTDae88dRp9Xo8~LJM7aiEbL4gY1LzTEWvtNveRtJgYdFfyaA__&Key-Pair-Id=APKAJWOGLU2OAPLHAGIQ