Hi,
By using HR import, how can I change the NI number? I've noticed that there is usually an error message displayed when I try to replace the incorrect NI with the correct one. "Unable to match useridnumber 'xxxxxx' to a user ID number for job assignment '1'" is the message that I'm getting. Although I can update NI manually, is it possible to update NI via an HR import?
Hi Krishna
NI number is not a standard field in Totara - I think this may be the ID number field that is used as a unique identified in the HR Import.
What files are you using in HR Import are you using job assignment
To assign a user a manager, the user must have a job assignment. For example, if you want to assign a managerid of 1 to a useridnumber of 5, the manager needs to have a job assignment number in the file.
Can you check the manager has a job assignment number?
Regards
Hello Craig
I appreciate your response.
That is accurate, yes. I was referring to the ID number. Job assignment is what we're using. As their ID number, we are using their NI number.
In the event that a new employee joins our company without providing their NI, we will add their ID number, 1234 (Example), until they do. The previous ID number, 1234, is being updated to NI, as soon as we receive their NI.
The issue is that the system always displays an error message when I try to update the ID number. The message that I get is:
jobassignment - Error "Unable to match useridnumber '1234' to a user ID number for job assignment '1'
Username xxxx is already registered. Skipped user 1234.
You can update ID number using the "Upload users" functionality. The CSV file would have "username" and "idnumber" headings, so for example you would have:
username
idnumber
learner
learner2
if you wanted to update the ID number of user "learner" to "learner2".
This does require that the username you set up isn't changing (because that can't be bulk updated as far as I'm aware).