Dear Totara Community
I know we can set a notification trigger 'on event' if a certification has failed to be recertified, but is it possible to schedule a trigger 'x-number-of-days' past a failure to recertify (if they still havent yet recertified)?
Doesnt appear to be an opption from the centralised notifications for certifications.
Thanks,
Jeet
Kia ora Jeet,
I think the due date resets (if you have set one) on the certification when they are due to recertify. And the cert due date notification does have an after days field and is only sent to those who haven't completed the cert.
Kind of the same thing as the failing to recertify date and the due date should be the same.
Ngā mihi
Larry
Was just looking for a solution to this issue. Many thanks for the advice Larry (and asking the question Jeet).
Dave