Totara Learn Open Discussions

Re-engagement email notification

 
Sarah Vogell
Re-engagement email notification
by Sarah Vogell - Friday, 6 September 2024, 9:44 AM
 

We are trying to set up re-engagment emails to go out upon completion of the activity. Meaning, a user completes the requirement and receives an email letting them know the activity is complete. We would like to set this up on an existing course which has enrolled users who have already completions. Is there a way to set up this email to only go out to those who complete the re-engagement from today on? We also have reminders set up on this re-engagement. Thank you, Sarah V.

Craig Eves
Re: Re-engagement email notification
by Craig Eves (Totara Support) - Sunday, 8 September 2024, 9:09 PM
Group Totara

Hi Sarah

If you use the Learner completed activity notification for an activity on event in centralised notifications then the notification will not be sent to learners who have already completed the activity.

See How centralised notifications are processed for more detail on this

Regards