Totara Learn Open Discussions

Preventing reenrollment in completed programs

 
Isabelle Perdew
Preventing reenrollment in completed programs
door Isabelle Perdew - Monday, 9 December 2024, 13:36 PM
 

We have several dynamic audiences that users repeatedly enter and exit as their jobs change. Each audience has one or more programs in its enrolled learning, and users are unassigned/lose access to these programs when they leave the audience.

Our issue is that users who have completed a program are still reassigned that program when they reenter the audience. Is there a way to prevent program assignment via audience for users who have already completed the program?

Thanks!

Craig Eves
Re: Preventing reenrollment in completed programs
door Craig Eves (Totara Support) - Monday, 9 December 2024, 19:27 PM
Groep Totara

Hi Isabelle

There is an audience rule 'has NOT completed all' and you can select the program that could be combined with an AND rule set that containes the other audience rules for enrolling learners.

For example

  • Ruleset #1

    • The start date of any of the user's job assignments is before or on 10/12/2024, 03:20

  • AND Ruleset #2

    • User has not completed all of the programs in this list: "Program fullname 101"


Regards

Isabelle Perdew
Re: Preventing reenrollment in completed programs
door Isabelle Perdew - Tuesday, 10 December 2024, 09:16 AM
 

Thank you, Craig! That looks like it will fix our issue.