Totara Learn Open Discussions

totara/user:suspend v19

 
Pierre Alozie
totara/user:suspend v19
par Pierre Alozie, Tuesday 26 August 2025, 05:45
 

Hi All,

We have just updated to V19 and our managers don't have any more the little padlock near the user giving them the option to suspend a user. As site admin, I have search in the permissions but cannot find it. Has this been removed from v19?

Craig Eves
Re: totara/user:suspend v19
par Craig Eves (Totara Support), Tuesday 26 August 2025, 18:17
 

Hi Pierre

The permission that needs allowing is Manage user logins moodle/user:managelogin - the default for this is to be allowed

If this still isn't showing after allowing this can you check if the user that is being suspended is the main site admin as this role is prevented from being suspended

lastly can you check whether the user has an external authentication method being used for SSO that prevents the user being suspended

Regards

Pierre Alozie
Re: totara/user:suspend v19
par Pierre Alozie, Wednesday 27 August 2025, 01:28
 

Thanks, Craig, for your reply. I have checked (see screenshot) … Could it be a conflict between Auth user and Manager? We are not using SSO and the users in question i.e. Managers, are not suspended.

Pierre Alozie
Re: totara/user:suspend v19
par Pierre Alozie, Wednesday 27 August 2025, 01:35
 

I have just check and the prohibit at Auth user was preventing the moodle/user:managelogin from being accessed…
Thanks
Pierre

Craig Eves
Re: totara/user:suspend v19
par Craig Eves (Totara Support), Wednesday 27 August 2025, 15:40
 

Hi Pierre

Glad you found the cause of this - the prohibit permission overrides any other permission from other roles for the capability so you might want to consider using prevent for authorised user role

regards