Totara Learn Open Discussions

Undelete Users

 
Kai Thompson
Undelete Users
door Kai Thompson - Thursday, 11 December 2025, 07:20 AM
 

In the Role Definition screen there is an authorisation for "undelete users" - which I wasn't aware we could do.
How do we undelete a user? I'm trying to solve an issue where a staff manager has accidentally deleted a user instead of suspending them.

Thanks 🙂


Jordan Ash
Re: Undelete Users
door Jordan Ash - Thursday, 11 December 2025, 08:42 AM
Groep TotaraGroep TXP Site Administrator

Hi Kai,

If you go to user data management > deleted user accounts, you can find your list of deleted users.

/totara/userdata/deleted_users.php

Here you can choose to either undelete a user or purge their data.

Kai Thompson
Re: Undelete Users
door Kai Thompson - Wednesday, 17 December 2025, 12:29 PM
 

Hi Jordan,

thanks, but I don't seem to have an option to undelete - only purge.

I suspected this is related to permissions however I am a full administrator - how would I enable this in our system?