Totara Learn Open Discussions

Turn off the permission to receive a badge

 
Anya Dai
Turn off the permission to receive a badge
de Anya Dai - Sunday, 22 de March de 2026, 17:14
 

Hi,

We are currently using badges for some courses that are accessible to both users and some staff. Ideally we would prefer only users are awarded the badge. We have given staff members a role that is similar to an administrator, so they can interact with the course without enrolling into it, so the report will only include enrolled learners, not any staff members. However, some staff members enrolled themselves into the course and received the badge, which makes the reporting a bit messy. Is there a way to turn off the permission for them to receive badges even when they are enrolled into the course as a learner? In the role we gave them, the "Earn Badge" is not allowed.

Jordan Ash
Re: Turn off the permission to receive a badge
de Jordan Ash - Tuesday, 24 de March de 2026, 05:06
Grupo TotaraGrupo TXP Site Administrator

Hi Anya,


It might be easier to filter your reports to exclude any staff users.


Alternatively you could instead award your badge based on membership of a specific audience. 

You would need to create a new dynamic audience for each course and set membership based on completion of the course and the user not being in the staff audience/organisation.

Anya Dai
Re: Turn off the permission to receive a badge
de Anya Dai - Tuesday, 24 de March de 2026, 14:09
 

Thank you Jordan! In that case, we will just filter them out from the reporting.

Natalia Kurikova
Re: Turn off the permission to receive a badge
de Natalia Kurikova - Sunday, 29 de March de 2026, 15:04
Grupo Helpful contributor 2024Grupo Learn Site AdministratorGrupo Most helpful contributor 2023

If you still wanted to update the roles, you could use Prohibit - this way, even if you administrators were enrolled as Learners, they wouldn't be able to earn badges. But if they've already earned badges, then filtering will be a better option.

Anya Dai
Re: Turn off the permission to receive a badge
de Anya Dai - Sunday, 29 de March de 2026, 19:25
 

Thank you so much Natalia! I have just changed the permission to Prohibit, and found the permission for staff to earn the badge changed to No in the course. We will use this method from now on as we will have more new courses with badges coming soon. Again, appreciate your help!