General
The problem
People are the lifeblood of your organisation. And high-performing people make high-performing organisations. Yet so many organisations still struggle to get performance management right. That means failing to make the most of your most valuable resource; your staff. Of course, if your organisation already has effective performance management providing the development opportunities your staff need, along with the data your organisation requires, this course might not be for you. But if you're interested in how you can improve, we're here to help.
So where are many organisations going wrong? Perhaps you have an overly complicated, arduous process which feels more like a tick-box exercise than a genuine interest in developing your people. Or perhaps you have no process at all, and it’s left to individual managers to implement performance management (or not). At best, poor performance management is neutral. But at worst, it destroys staff motivation and individual self-esteem.
What would happen if we did it better? Imagine a world where all staff work together towards a common vision for their organisation. Where feedback is continuous, and line managers develop staff on an ongoing basis. Where performance management isn’t a terrifying once-a-year event, but a valued daily occurrence. In that world, performance management can be truly transformational for the employee, the manager and the organisation. It’s a key differentiator between high-performing businesses and their competitors.
In this course, we’ll introduce you to the concept of continuous performance management and how you can start to take steps to improve performance management in your organisation. Specifically, you’ll explore:
The benefits of effective, continuous performance management
The impacts of poor performance management
The characteristics of best practice performance management and how to implement them within your own organisation
The types of bias that commonly affect performance management and how to mitigate them
Tools to help you understand where your organisation is today and how it can start to move towards an effective, performance management method
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