Supporting your extended enterprise solution with Totara

Topic outline

• General

  General
  • 
  • What is an extended enterprise?

  • Does your organisation have partners, resellers, contractors or even customers who need educating about your business or products? If so, it's likely you're running an extended enterprise. An extended enterprise model can help to support all those people that are associated with your organisation or corporation but who are not employed directly by you. To get the most from this model, you’ll need to provide these stakeholders with a talent experience such as providing them with a space that can be used to communicate widely, have skills development training and hold performance management conversations. Having one centralised space for your extended enterprise to come together will ensure all your stakeholders understand and uphold the values of your brand.  

    The benefits of implementing an extended enterprise model include improved profitability, efficiency, quality assurance and customer advocacy. But to achieve these gains, you need a wider network with the appropriate skills and knowledge.

    Totara allows you to create a collaborative learning and performance support solution that makes it easy for individuals to complete training on topics such as common standards of service provision, production and delivery. It can also help to keep your stakeholders aligned and up to date with new developments in work practices as well as products and services offered.

    In this course you’ll look at:

    • Examples of how organisations are currently managing their extended enterprise solutions with Totara

    • Totara features you could use when setting up your own extended enterprise solution

    At the end of this course you’ll be asked to put what you’ve learnt into practice by taking a short quiz. Once you’ve passed the quiz you’ll earn your course badge.

  • What is extended enterprise training?

  • In this video, here from industry expert John Leh as he explains, in a nutshell, what we mean when we talk about an extended enterprise solution. 

  • This video is best viewed in full screen  Duration: 5 mins

  • PageView a transcript of this video
  • To complete the course and achieve your course badge, you’ll need to log in, or create a Community account.