Best practice forum (Archived)

Upcoming Certification Block

 
Steph Wild
Upcoming Certification Block
di Steph Wild - Thursday, 17 September 2015, 08:50
Gruppo Learn Site Administrator

Hi,

I've just added the Upcoming Certification block in version 2.7 and it is displaying the last time the certification was completed in the Due Date column as opposed to the date it is next due - is this correct?  I would have expected to see the next time the certification was due to be undertaken.

Regards
Steph

me
Re: Upcoming Certification Block
di George Angus - Thursday, 17 September 2015, 16:34
Gruppo Totara

Hi Steph,

Sounds like it's actually showing the previous window open date, which might be the same as the previous completion date in your system if the active period and window period are set to the same values. Either way, it's wrong - it should be the expiry date. Could you ask your Partner to submit a ticket via the Support desk and our devs will investigate.

many thanks,

George.

Steph Wild
Re: Upcoming Certification Block
di Steph Wild - Friday, 18 September 2015, 01:10
Gruppo Learn Site Administrator

Thanks George, will do.