Best practice forum (Archived)

Dynamic update of graphical reporting on change of sidebar filter

Currently, if you update a standard filter, any graph associated with a report is also updated because the page is refreshed by pressing the "Search" button. Unfortunately, when using the sidebar filters, there is no page refresh (because it updates dynamically) and therefore the graph doesn't change until you refresh or revisit the page later on. Would it be possible (assuming this is the intended behaviour currently) for the graph to be redrawn when the data it's based on is update as part of the sidebar filtering?

Thanks

Dan

Enlace permanente | Responder

Hi Dan,

Thanks for reporting this. This behaviour sounds like something we'd need to investigate. If you've not already done so can you report this to your partner and ask them to file a support ticket on your behalf. This way we can track the issue and keep you updated on the progress.

Cheers

Tom

Enlace permanente | Mostrar mensaje anterior | Responder

Thanks, have logged this with our partner.

Enlace permanente | Mostrar mensaje anterior | Responder

Hey, Dan

Just a courtesy update to let you know that your partner has raised the issue with us and we're investigating.

Thanks.

Tom

Enlace permanente | Mostrar mensaje anterior | Responder