Best practice forum (Archived)

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Saturday 28 December 2013, 11:43
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Re: Question about meaning of error? icon
par ? ?, Sunday 29 December 2013, 13:38
 

Hi Liz,

That's not the usual icon for programs. That icon is normally seen only when a user is informed that one of their learning plans has been deleted. Do you have a heavily-customised theme? Your theme may be over-riding the standard icons from totara_core/msgicons.

 

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Sunday 29 December 2013, 14:03
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Re: Question about meaning of error? icon
par ? ?, Sunday 29 December 2013, 14:23
 

First thing would be to switch the theme back to Totara Standard, assign a user to a program, log in as the user and see if they then get the right icon - if so then something has gone awry in your child theme. At least then we'll know for sure if it's some odd theme issue in the child theme which will be a start in narrowing it down.

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Sunday 29 December 2013, 17:54
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Re: Question about meaning of error? icon
par ? ?, Sunday 29 December 2013, 18:20
 

Possibly some sort of strange image caching issue maybe?

 

Glad it works now though :-)

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Sunday 29 December 2013, 18:58
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Re: Question about meaning of error? icon
par ? ?, Sunday 29 December 2013, 19:25
 

Very strange.

 

Could you run the following query to see what icon is being specified in the alerts table:

 

select m.id, m.icon from mdl_message_metadata m
LEFT JOIN mdl_message_processors p ON
m.processorid=p.id and p.name='totara_alert'

It normally should be 'default' but what appears to be displayed on your system is 'learningplan-remove'

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Sunday 29 December 2013, 19:43
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Re: Question about meaning of error? icon
par ? ?, Sunday 29 December 2013, 20:12
 

OK so there are a bunch of alerts in there that have the icon set to learningplan-remove. And then other alerts that have the proper default icon.

I've no idea how that could possibly have happened though!

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Sunday 29 December 2013, 20:43
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