Hey Liz,

I tested this today. It took me a while to get my head around how everything is supposed to work, but it is working.

I created a certification that was valid for 3 years with a 3 month recertification window, then tested uploading a range of dates and got the expected results (keeping in mind today is the 10th Jan 2014).

user020, 01/01/2010 - Expired
user021, 01/01/2011 - Expired
user022, 01/01/2012 - Valid
user023, 01/01/2013 - Valid
user024, 01/01/2014 - Valid
user025, 01/12/2010 - Expired
user026, 01/01/2011 - Expired
user027, 01/02/2011 - Window open & Renewal due
user028, 01/03/2011 - Window open & Renewal due
user029, 01/04/2011 - Window open & Renewal due
user030, 01/05/2011 - Valid

I was expecting the window to open after expiry not in the last 3 months, but this makes a lot more sense as this should keep the certification valid at all times. The expired users still had the certification assigned to them but they had to go back through the original certification path the regain the certification. The users with the window open do have the renewal status set as due, though it was also always marked as overdue which I'm going to have to look into further.



Since you have employees who took the original certification longer than 5 years ago, can I assume they have done the recertification in that time? are you uploading multiple records for the same user? There were some issues about multiple records for the same user recently that were fixed in 2.5.5, perhaps there is still some more to do. Let me know and I will look into it further.

Cheers,
David