The only capability in the role that I didn't have selected was 'Edit site-level evidence'.  This is now set to Allow, as is 'View user profiles' and 'View a learners Record of Learning'.

I then tried what you suggested by going into grades in a course and clicking on a learner to open their profile.  However, I don't have the Record of Learning link, which normally sits under the 'Learning' heading, to be able to access Evidence to add Evidence.

The role that I'm using is a custom role, but the capabilities aren't too dissimilar to the Editing Trainer role, so I'm not sure what I'm missing.

Further, and if I'm able to get the above to work, what would be ideal is being able to access a learner's Record of Learning > Other Evidence via a link in a Report that has global restrictions applied.  The 'User Fullname (with links to learning)' is the perfect column to add to a report ('User' report source) for this, but unfortunately when I try and click on any of the below links, using the same role with the above permissions applied, I'm told :

• Profile link and the Learner's name - 'The details of this user are not available to you'
• Records link - 'You do not have permission to view this page'

Any other ideas to try?

Thanks

Michelle