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Can't remove "Restrict Access"

 
? ?
Can't remove "Restrict Access"
על ידי ? ? בתאריך 10/08/2018, 20:04
 

It appears that once you have added a Restrict Access rule for an activity, you cannot remove it. You can change it, but you can't remove it. The only recourse is to remove the activity and start again. Am I missing something?

 
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Re: Can't remove "Restrict Access"
על ידי ? ? בתאריך 13/08/2018, 11:02
 

Hi Carla,

When you access the Activity Settings, you should see a red X next to each Restrict Activity rule setting that you can use to delete that particular restriction. If you don't see those X's, can you send us a screenshot and tell us what type of activity and what restriction you've created on it?

access restriction settings screenshot.

Thanks!

 
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? ?
Re: Can't remove "Restrict Access"
על ידי ? ? בתאריך 13/08/2018, 14:56
 

Thanks for the reply. I definitly don't have the red x (or the eyes). I am listed as the primary admin, so I should have full access.restrict access

 
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Re: Can't remove "Restrict Access"
על ידי ? ? בתאריך 13/08/2018, 15:41
 

Thanks Carla. Normally the hide and delete icons aren't hidden. Please check in with your Totara partner for further troubleshooting, as it may be a permissions or a theme/display issue.

 
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Karin Zijlstra
Re: Can't remove "Restrict Access"
על ידי Karin Zijlstra בתאריך 25/01/2019, 05:14
 

We are running into the same problem with Totara 11. Using the Totara theme doesn't fix the problem.

Were you able to find a solution?

Karin



 
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me
Re: Can't remove "Restrict Access"
על ידי George Angus בתאריך 27/01/2019, 17:20
קבוצה Totara
Hi Karin,


Which version of Totara are you using exactly? I couldn't replicate this in the latest version of Totara 11 with the admin role. Can you provide reproduction steps?

thanks,

George.

 
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Irma Boks-Eek
Re: Can't remove "Restrict Access"
על ידי Irma Boks-Eek בתאריך 28/01/2019, 02:15
קבוצה 2022 Learner of the Year (Silver)קבוצה Partnersקבוצה TXP Site Administratorקבוצה V18 Program Complete

Hi George,

(answering for Karin) this is in Totara Learn 11.10 at this moment, but it was also not working in 11.2 (we upgraded, because it was said that was the solution)

We also have an open ticket for this #9769

Thanks! We need the solution asap, for this is blocking the customers go live.

Cheers,

Irma

 
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me
Re: Can't remove "Restrict Access"
על ידי George Angus בתאריך 28/01/2019, 14:42
קבוצה Totara

Hi Irma,

I see Tom is dealing with the ticket (which we are treating as critical). Further communication should take place there.

cheers,

George.

 
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Karin Zijlstra
Re: Can't remove "Restrict Access"
על ידי Karin Zijlstra בתאריך 28/01/2019, 22:46
 

Hi George, 

I thought maybe Carly would know a solution, since she ran into the same problem a while ago. 

We'll follow up with Tom in the ticket. Thanks for the priority you're giving it. 

Karin

 
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