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Can't remove "Restrict Access"

 
??
Can't remove "Restrict Access"
由 ?? 发表于 2018年08月10日 Friday 20:04
 

It appears that once you have added a Restrict Access rule for an activity, you cannot remove it. You can change it, but you can't remove it. The only recourse is to remove the activity and start again. Am I missing something?

 
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??
Re: Can't remove "Restrict Access"
由 ?? 发表于 2018年08月13日 Monday 11:02
 

Hi Carla,

When you access the Activity Settings, you should see a red X next to each Restrict Activity rule setting that you can use to delete that particular restriction. If you don't see those X's, can you send us a screenshot and tell us what type of activity and what restriction you've created on it?

access restriction settings screenshot.

Thanks!

 
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??
Re: Can't remove "Restrict Access"
由 ?? 发表于 2018年08月13日 Monday 14:56
 

Thanks for the reply. I definitly don't have the red x (or the eyes). I am listed as the primary admin, so I should have full access.restrict access

 
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??
Re: Can't remove "Restrict Access"
由 ?? 发表于 2018年08月13日 Monday 15:41
 

Thanks Carla. Normally the hide and delete icons aren't hidden. Please check in with your Totara partner for further troubleshooting, as it may be a permissions or a theme/display issue.

 
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ZijlstraKarin
Re: Can't remove "Restrict Access"
由 ZijlstraKarin 发表于 2019年01月25日 Friday 05:14
 

We are running into the same problem with Totara 11. Using the Totara theme doesn't fix the problem.

Were you able to find a solution?

Karin



 
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me
Re: Can't remove "Restrict Access"
由 AngusGeorge 发表于 2019年01月27日 Sunday 17:20
小组 Totara
Hi Karin,


Which version of Totara are you using exactly? I couldn't replicate this in the latest version of Totara 11 with the admin role. Can you provide reproduction steps?

thanks,

George.

 
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Boks-EekIrma
Re: Can't remove "Restrict Access"
由 Boks-EekIrma 发表于 2019年01月28日 Monday 02:15
小组 2022 Learner of the Year (Silver)小组 Partners小组 TXP Site Administrator小组 V18 Program Complete

Hi George,

(answering for Karin) this is in Totara Learn 11.10 at this moment, but it was also not working in 11.2 (we upgraded, because it was said that was the solution)

We also have an open ticket for this #9769

Thanks! We need the solution asap, for this is blocking the customers go live.

Cheers,

Irma

 
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me
Re: Can't remove "Restrict Access"
由 AngusGeorge 发表于 2019年01月28日 Monday 14:42
小组 Totara

Hi Irma,

I see Tom is dealing with the ticket (which we are treating as critical). Further communication should take place there.

cheers,

George.

 
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ZijlstraKarin
Re: Can't remove "Restrict Access"
由 ZijlstraKarin 发表于 2019年01月28日 Monday 22:46
 

Hi George, 

I thought maybe Carly would know a solution, since she ran into the same problem a while ago. 

We'll follow up with Tom in the ticket. Thanks for the priority you're giving it. 

Karin

 
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