Totara Learn Open Discussions

“From” field on emailed certificate

 
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“From” field on emailed certificate
by ? ? - Tuesday, 21 August 2018, 6:35 PM
 

When certificates are emailed from the certificate module, the system picks (seemingly) random Site Manager names for the “From” field for the email. The email address itself is the generic one I have set for “sender address” in General Settings. But I can’t figure out where to configure (or remove) the name.

Craig Eves
Re: “From” field on emailed certificate
by Craig Eves (Totara Support) - Tuesday, 21 August 2018, 7:20 PM
Group Totara

Hi Cara

The rules for the Certificate module in the certificate code are

  • First it looks for the teacher (a user that has capability moodle/course:update in module context) with the highest "authority" which is determined by the ID of the teacher
  • Then it looks for a non-editing teacher if no teachers are found (uses the same capability) and sorted but the highest "authority" again
  • And then if no teachers are found then it uses the administrator
Regards
? ?
Re: “From” field on emailed certificate
by ? ? - Wednesday, 22 August 2018, 5:38 AM
 

This is very helpful. Thank you.