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Reminders not sending

 
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Reminders not sending
par ? ?, Monday 5 November 2018, 11:20
 

Kia ora koutou, we use reminders to "remind" learners to give feedback after they complete courses, but they don't seem to be sending automatically.

Our completion criteria is usually complete the course and complete the feedback activity. I've done a bit of reading and think that reminders to do feedback won't send if the feedback is part of the completion criteria. Can anyone shed some light on this please?

 
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Re: Reminders not sending
par George Angus, Monday 5 November 2018, 15:06
Groupe Totara

Hi Jo,

There's some useful info in the help here: Course Reminder.

'The Course Reminder is essentially an invitation to a learner to complete the Feedback activity'. 

You maybe better setting the Feedback reminder on an activity completion, or removing the Feedback from the completion criteria. 

cheers,

George.

 
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