Hi
I need to reset the course completion for certain audiences - everyone in a couple of audiences need to retake one of our certifications again.
This certification is assigned to lots of audiences but we only need to make the members of a couple retake the course.
Any suggestions?
Thanks
Hi Lucy
It is possible to take the users out of the couple of audience - this unenrols them from the courses and Certifications but when the users are reassigned to the Certification their records are restored which is not what you are wanting.
I can't think of a way to stop this happening automatically so think you will need to use the program completion editor to edit the records manually -unless someone else can think of a way around this.
Regards
Hi Craig
Thanks for your response.
Our course is set up to be a certification with an expiry date. When resetting it to force learners to retake the certification, what is the best approach:
I purely need to get a whole group to redo this mandatory certification. Is there a best practice??
Thanks
Lucy
Hi Lucy
Unassigning the user will place their certification into history - when the user is reassigned the completion record will be restored from the History - saying they have completed this.
You want the certification status to be Not certified and certification path to be Certification with a due date when this needs re certifying.
Using the editor option 1 Certification completion date should be 'Newly assigned' - this should make the Certification status 'Not Certified ' Change In progress to 'No' as no progress has been made yet. Adjust the Due date to when re certification is required.
Regards