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19/02/2019, 02:31
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? ?
Re: Create user with same email that one deleted user
על ידי ? ? בתאריך 19/02/2019, 03:22
 

Hi Jacques, 


Yes it is possible to  create a multiple account with same email address.

You need to enable "Allow account with same email" in Site admin > Plugin > authentication > manage authentication.

I hope this will help 

Regards

Rahul 

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19/02/2019, 04:08
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פרסום זה הוסר
19/02/2019, 04:27
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Craig Eves
Re: Create user with same email that one deleted user
על ידי Craig Eves (Totara Support) בתאריך 19/02/2019, 15:09
 

Hi Jacques

Totara 11 introduced the deleting of selected user data still stored on the system when a user has been deleted (purging)

If you create a purge type for deleted users and include the email address and any other fields you want to delete then this should allow the email address of the deleted user to be used.

regards



פרסום זה הוסר
20/02/2019, 01:21
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Craig Eves
Re: Create user with same email that one deleted user
על ידי Craig Eves (Totara Support) בתאריך 20/02/2019, 13:09
 

Hi Jacques

Are you able to create a helpdesk ticket so we can investigate this as this doesn't sound like expected behaviour - 

Can you detail how the user were deleted  in 2.9 - was it with HR import, manually , bulk actions. 

Under Manage authentication  > User deletion was the 'Full'  option or 'Keep username, email, idnumber'?

regards



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21/02/2019, 22:24
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