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This might depend on the published settings of the SCORM package and therefore what the package is returning.
For example, in Articulate Storyline:
- There are settings in the Publish menu for Reporting and Tracking, which indicate what is reported back to Totara (ie Passes/Incomplete or Complete/Incomplete). This needs to match the completion requirements in Totara.
- Additionally, it is possible to include a trigger that creates the course completion record.
Hope this helps.
Cheers, Simon