Totara Learn Open Discussions

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Monday, 15 April 2019, 4:52 AM
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Craig Eves
Re: Cancelling Events
by Craig Eves (Totara Support) - Monday, 15 April 2019, 5:35 PM
Group Totara

Hi Chris

There should be an edit button on the past event 


Then there should be a delete button to cancel the session.


Are you using standard roles -what role is the user in?

Regards




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Thursday, 18 April 2019, 6:49 AM
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me
Re: Cancelling Events
by George Angus - Saturday, 20 April 2019, 5:25 PM
Group Totara

Hi Chris,

Is this something which happens often? Would a custom field do the trick? Maybe something pretty generic like 'Notes'?

cheers,

George. 

Jessica Smith
Re: Cancelling Events
by Jessica Smith - Friday, 17 May 2019, 4:25 PM
 

We are running into a similar issue. We need to temporarily cancel or delay a session, but we do not yet have new dates, so we can't change the dates on the event. In our previous LMS system, we could just make the event not visible until we had new dates, but the visibility in Totara isn't set at the event level. Deleting and cancelling wouldn't work in this case since we want to maintain the record and the bookings for when we have new dates.


We have the same issue though as well with needing to cancel a prior event. We also don't want to delete events. We would like to maintain a full record of all events unless they were just created erroneously.


Thank you!

Craig Eves
Re: Cancelling Events
by Craig Eves (Totara Support) - Sunday, 19 May 2019, 8:34 PM
Group Totara

Hi Jessica

It is possible to add an event without a time - this will automatically make the event waitlisted.

When a date is added to the wait listed event people on the waitlist will be notified and if they require manager approval then their manager will be notified too. 

The other feature that may be helpful is the declare interest where a user can select the event without booking the event. The Declared interest report helps trainers and admins to manage the users who have declared interest.


Neetu Basawar
Re: Cancelling Events
by Neetu Basawar - Tuesday, 16 August 2022, 9:18 PM
Group Learn Site AdministratorGroup Partners

Saw this post and my client is asking for the same functionality.

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In case of a event cancellation, we are able to cancel the event before event start , but if the event time has passed and we need to mark the event as cancelled in the LMS there is no option. It only allows us to delete the event which is incorrect as we need to capture the cancelled course and the attendees who were in it.

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