Totara Learn Open Discussions

Amending notifications

 
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Amending notifications
by ? ? - Sunday, 28 April 2019, 6:21 PM
 

Hi

I've just had an email from a learner who is "a bit grumpy" that we're charging a no-show fee for not showing up for a  workshop. Her complaint is that the fee for cancelling bookings within 5 days is not detailed in any of the notifications she or her manager have received. Has anyone found a way to do this? Is the Seminar Booking Confirmation notification editable? I don't want to break anything in our site!

 
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me
Re: Amending notifications
by George Angus - Sunday, 28 April 2019, 6:48 PM
Group Totara

Hi Jo,

Yip, the notifications are all editable. You can do this easily, there's a good instructional video here. 

To add a notification within a particular Seminar only:

  1. Open the seminar activity you wish to add a notification for.
  2. Under Seminar administration go to Notifications. 
  3. Click the Add button under the list of notifications. 
  4. Completed the desired settings. 
  5. When you are finished click Save. 
You can also use custom placeholders for Users, Rooms & Events. Its pretty straightforward to set up, if you have a play around using a dummy user you'll see what I mean - any more queries just reply.

cheers,

George.

 
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? ?
Re: Amending notifications
by ? ? - Wednesday, 22 May 2019, 4:43 PM
 

Thanks George, very helpful! I've now amended our booking confirmation notification to include information about a fee being charged for non-attendance, and our seminar cancellation notification to alert managers to cancelled sessions too.

 
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