Totara Learn Open Discussions

Amending notifications

 
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Amending notifications
بواسطة Sunday, 28 April 2019, 6:21 PM - ? ?
 

Hi

I've just had an email from a learner who is "a bit grumpy" that we're charging a no-show fee for not showing up for a  workshop. Her complaint is that the fee for cancelling bookings within 5 days is not detailed in any of the notifications she or her manager have received. Has anyone found a way to do this? Is the Seminar Booking Confirmation notification editable? I don't want to break anything in our site!

me
Re: Amending notifications
بواسطة Sunday, 28 April 2019, 6:48 PM - George Angus
مجموعة Totara

Hi Jo,

Yip, the notifications are all editable. You can do this easily, there's a good instructional video here

To add a notification within a particular Seminar only:

  1. Open the seminar activity you wish to add a notification for.
  2. Under Seminar administration go to Notifications
  3. Click the Add button under the list of notifications. 
  4. Completed the desired settings. 
  5. When you are finished click Save
You can also use custom placeholders for Users, Rooms & Events. Its pretty straightforward to set up, if you have a play around using a dummy user you'll see what I mean - any more queries just reply.

cheers,

George.

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Re: Amending notifications
بواسطة Wednesday, 22 May 2019, 4:43 PM - ? ?
 

Thanks George, very helpful! I've now amended our booking confirmation notification to include information about a fee being charged for non-attendance, and our seminar cancellation notification to alert managers to cancelled sessions too.