Best practice forum (Archived)

Duplicate certification completion after import

 
SimcikMartin
Duplicate certification completion after import
SimcikMartin 发表于 2019年05月22日 Wednesday 06:16
 

Hi all,

I want to ask if any of you have experience importing certification completion dates. I've tried different variations of import - import actions (certify uncertified users, certify if more recent), but after the cron is processed, the records are duplicated. I am importing only one record for the user. However, this record is duplicated after a few minutes one record remains in actual completion and the same date is saved in history. 

It looks like this:










My certification is set as follows:

Recertification date: Use certififiacation completion date

Certification is active for: 1 year

Recertfication Window

Periond window opens before exspiration 360 days


Any help will be appreciated.

Thanks

Martin


Craig Eves
Re: Duplicate certification completion after import
Eves (Totara Support)Craig 发表于 2019年05月23日 Thursday 19:18
小组 Totara

Hi Martin

What is happening to the user's record should be shown by checking the user's certification transaction using the program completion editor.

If the transactions don't explain this clearly then please open a support ticket so we can look into this further.

regards