Totara Learn Open Discussions

Custom messages per user/course

 
Simon Baird
Custom messages per user/course
by Simon Baird - Wednesday, 30 October 2019, 5:33 PM
 

Hi there,

I need assistance in setting up messaging to alert user when they need to redo a course. For example we require health and safety to be completed yearly but do not want bulk messaging to all users at the same time rather individual alerts/messages 365 days after course completion time for that specific user.


Craig Eves
Re: Custom messages per user/course
by Craig Eves (Totara Support) - Thursday, 31 October 2019, 2:42 PM
Group Totara

Hi Simon

If you set up the course in a certification  then messages can be setup to be triggered when required.

There is also an Totara Academy course on Certifications that may be useful.

regards

Conswella Timmons
Re: Custom messages per user/course
by Conswella Timmons - Thursday, 16 January 2020, 4:10 PM
 

Hello,

I would like to send a system message to all of the users who are still due for a particular certification. I would like the system to send an email to them continuously until they have successfully completed the certification. How would I do this? Is this possible to only send to those users who have not completed the training?

Thank you,

Conswella 

Simon Baird
Re: Custom messages per user/course
by Simon Baird - Thursday, 31 October 2019, 8:42 PM
 

Thanks Craig. The distinction between certifications and programs was really useful in working this one out