Totara Learn Open Discussions

Face to Face activity completion

 
Simon Hall
Face to Face activity completion
par Simon Hall, Monday 9 December 2019, 20:50
 

Hello

I have a face to face activity with activity completion set as Required Status: Attended."

However, I have lots of users who have attended the course, but the activity is not showing as completed, while it does work for some.


What are the likely reasons for this and how may I go about fixing it.

Interesting, we have test site and it works there.


Cheers, Simon

Simon Hall
Re: Face to Face activity completion
par Simon Hall, Tuesday 10 December 2019, 21:38
 

Hi.

I think I have the answer to this. It is to do with a Certification which as archived the completion records so the user can be recertified.


This raises an additional question - is it possible to see a users course completion history when the course is in conjunction with a Certification?


Thanks, Simon

Craig Eves
Re: Face to Face activity completion
par Craig Eves (Totara Support), Wednesday 11 December 2019, 13:54
Groupe Totara

Hi Simon

This information should be shown in the users Record of Learning under previous completions column for the Courses and the Certification tabs.

regards

Patricia Houghton
Re: Face to Face activity completion
par Patricia Houghton, Thursday 19 December 2019, 08:26
Groupe Partners

We have been struggling with this as well.  We have a report from the source:  Record of Learning: Previous Course Completions.  we have found that the report is not including any seminar activity completions in the number shown of previous completions.

This is a problem for us because we use a single course to document a variety of topics presented as weekly seminars.  For example 1 hour of Ethics training - with weekly topics being:  Gifts to employees, Political activities in the workspace, etc.

The Record of Learning display to the user also fails to depict this information.  We feel that at one point, earlier in the year that this functioned as expected but we cannot pinpoint a time that it stopped working.